Privacy Policy

SHOPLINE GIFTS KENYA ONLINE

Introduction

At SHOPLINE GIFTS KENYA ONLINE, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website or services.

Information We Collect

We collect various types of information to provide a personalized and efficient shopping experience

Personal Information: Name, email address, phone number, shipping address, and payment details.
Account Information: Usernames, passwords (stored securely), preferences, and order history (if you create an account).
Technical Information: IP address, browser type, operating system, device information, pages visited, referring URLs, and time spent on the website.
Customer Support Information: Any information you provide through inquiries, surveys, or promotions.

How We Use Your Information

We use your information for the following purposes:

Process Orders: To fulfill orders, process payments, communicate order status, and ship products.
Improve Services: To analyze customer behavior, personalize your experience, and improve our website and product offerings.
Communicate with You: To provide customer support, send promotional offers (with your consent), and share important account updates.
Prevent Fraud: To protect against fraudulent activities that could harm you or SHOPLINE GIFTS KENYA ONLINE.
Comply with Legal Obligations: To comply with applicable laws and regulations or respond to legal requests.

How We Share Your Information

We may share your information with:

Service Providers: Trusted third-party service providers who help us operate the website, process payments, ship orders, and provide customer support.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
Legal Requirements: If required by law, court order, or to protect our legal rights or defend against claims.

Your Rights

You have the right to:

Access and Update Information: You can access and update your account information by logging into your account on our website.
Opt-Out of Marketing: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of our emails.
Data Deletion: You can request the deletion of your personal information. We may be required to retain certain information for legal or record-keeping purposes.
Data Portability: You may request a copy of your personal data in a structured, commonly used format.

Security Measures

We implement robust security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use industry-standard encryption to protect your data during transmission and storage.
Access Controls: We restrict access to your information to authorized personnel.
Regular Monitoring: We regularly monitor our systems for security vulnerabilities.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

International Data Transfers

Since we are a Kenyan-based business, your information will be used and stored in Kenya. If you are accessing our website from outside Kenya, be aware that your data may be transferred to and processed under Kenyan data protection laws, which may offer different protection levels than your jurisdiction.

Changes to This Policy

We may update this policy periodically. We will notify you of material changes by posting a notice on our website or via email.

Contact Us

If you have questions about our Privacy Policy, please contact us at: