Terms and Conditions

Terms and Conditions

Effective Date: 30 September 2024

Welcome to Shopline Gifts Kenya Online. By accessing or using our website (www.shoplineke.com) and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website.


1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, you should not access or use our services.


2. About Us

Shopline Gifts Kenya Online is a registered e-commerce business operating in Kenya. We specialize in the online sale and delivery of a variety of gift items and products.

Business Address: Nairobi, Accra Road, Tea Room Stage, Junction Trade Centre Building
Email: [email protected]
Phone: +254 793 876 232


3. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others, restrict or inhibit anyone else’s use of the website.

You may not:

  • Use the website for fraudulent purposes.

  • Upload, distribute, or transmit any viruses or malicious code.

  • Interfere with or disrupt the website’s operation or servers.


4. Product Information

We strive to ensure that product descriptions, prices, and availability are accurate. However, we do not warrant that all information is error-free. In the event of an error, we reserve the right to correct it and revise your order if necessary.

Prices are subject to change without notice.


5. Orders and Payments

By placing an order, you agree that:

  • All information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

Orders will only be processed upon successful payment confirmation. We reserve the right to cancel any order at our discretion.


6. Shipping and Delivery

We offer delivery services within Kenya. Delivery timelines and fees are outlined in our Shipping & Delivery Policy, available on our website.


7. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or refund in accordance with our Refund & Returns Policy, available on our website.


8. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Shopline Gifts Kenya Online and protected by applicable copyright and intellectual property laws. Unauthorized use of any content is prohibited.


9. Limitation of Liability

To the maximum extent permitted by law, Shopline Gifts Kenya Online shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.


10. Indemnification

You agree to indemnify and hold harmless Shopline Gifts Kenya Online, its directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms and Conditions or your use of the website.


11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising shall be resolved through the appropriate Kenyan legal channels.


12. Changes to Terms and Conditions

We may update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of those changes.


13. Contact Us

For questions regarding these Terms and Conditions, please contact us:

📧 Email: [email protected]
📞 Phone: +254 793 876 232
📍 Address: Nairobi, Accra Road, Tea Room Stage, Junction Trade Centre Building